Information we may collect from you
We may collect and process the following data about you:
- Information you give us. You may give us information about yourself by filling in the details under account information, or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use the App, subscribe to our Services, search for a Service, use our Services, and when you report a problem with the App. The information you give us may include your name, picture, address, e-mail address and phone number, personal description, photograph or location details. YOUR NAME, YOUR E-MAIL ID AND OTHER INFORMATION YOU CHOOSE TO ADD TO YOUR PROFILE WILL BE AVAILABLE FOR PUBLIC VIEWING ON THE APP.
- Information we collect about you. With regard to each of your visits to the App, we may automatically collect the following information:
- technical information, including the Internet protocol (IP) address used to connect your computer or mobile device to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
- information about your visit, including the full Uniform Resource Locators (URL) click stream to, through and from the App (including date and time); material or information that you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
- If you use your account information with Facebook, Twitter, Google Plus or Gmail or any other social networking or similar site (collectively, “SNS”) to sign in to the App, an option of which may be provided by the App to you at its sole discretion, we will collect and store your SNS user ID, and other account information and other information freely made available to the Company by the SNS. The Account Information that is collected includes all the account information provided by you to that website. Please be aware that the other information we obtain from the SNS is often dependent on their privacy policies and/or on your settings regarding what information you have consented to share with services like that of Company’s.
- Information we receive from other sources. We may receive information about you if you use any of the other websites/apps we operate or the other services we provide. In this case, we will inform you when we collect that data and that it may be shared internally and combined with data collected on this App. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, advertising networks, analytics providers, search information providers) and may receive information about you from such sources. We collect non-personally identifiable information from the App visitors to track the total of number of visitors to the App in aggregate form and identify the type of Internet web browser (e.g., Internet Explorer®) and operating system (e.g., Android or IOS) used by the visitor. This information allows us continuously to improve our App.
We may collect information from or about the computers, phones, or other devices where you install or access our Services, depending on the permissions you’ve granted. We may associate the information we collect from your different devices, which helps us provide consistent Services across your devices. Here are some examples of the device information we may collect:
- Attributes such as the operating system, hardware version, device settings, file and software names and types, battery and signal strength, and device identifiers.
- Device locations, including specific geographic locations, such as through GPS, Bluetooth, or Wi-Fi signals.
- Connection information such as the name of your mobile operator or ISP, browser type, language and time zone, mobile phone number and IP address.
Uses of your information
We use information held about you in the following ways:
- Information you give to us. We will use this information:
- to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
- to enhance the security of the App;
- to personalise content;
- to remember information to help you efficiently access your account;
- to provide you with information about other services we offer that are similar to those that you are already using or have enquired about;
- to provide you, or permit selected third parties to provide you, with information about services we feel may interest you. If you are a registered user, we will only contact you by electronic means (e-mail or SMS) with information about services similar to the Services. If you are a new user, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data, if available, or write to us at [email protected];
- to notify you about changes to our Services;
- to ensure that content from the App is presented in the most effective manner for you and for your computer.
- to send you Service-related notices. We may also use your contact information to send you marketing email messages. If you do not want to receive such messages, you may opt out by following the instructions in the message. In order to verify that the e-mail address provided by you belongs to you, we will send you a verification e-mail. Once, the verification process is complete, your Account will be fully functional.
- Information we collect about you. We will use this information:
- to administer the App and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- to improve the App to ensure that content is presented in the most effective manner for you and for your computer;
- to allow you to participate in interactive features of our Services, if any, when you choose to do so;
- as part of our efforts to keep the App safe and secure;
- to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
- to make suggestions and recommendations to you about services that may interest you or them.
- Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
DISCLOSURE OF YOUR INFORMATION
We will never rent or sell your personal information to third parties, except on an anonymized basis, unless expressly provided in these Terms.
Any information you voluntarily disclose for posting to the App, including your profile page information, is accessible to anyone. When you submit, post or share the Content that you choose to make public, on the App, it may be re-shared by others.
We may share your personal information with any member of our Group. The term “Group” includes means, with respect to any person, any entity that is controlled by such person, or any entity that controls such person, or any entity that is under common control with such person, whether directly or indirectly, or, in the case of a natural person, any Relative (as such term is defined in the Companies Act, 1956 and Companies Act, 2013 to the extent applicable) of such person.
We may share your information with selected third parties including:
- Business partners, suppliers and sub-contractors for the performance of any contract we enter into with you.
- Advertisers and advertising networks that require the data to select and serve relevant targeted advertisements to you, that they believe will be of most interest to you.
We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that any given number of women in a specified age group clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target.
We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If the Company or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and other agreements; or to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Where we store your personal data
Personal data refers to data, whether true or not, about an individual: (i) who can be identified from that data; or (ii) from that data and other information to which we have or are likely to have access. All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the App, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the App; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
How we treat your browser information
We analyze the log files of our App to better understand the volume of traffic to particular areas of our App. This information helps us to serve your information needs.
You are free to remove or delete Content from your Account at any point in time. However, there is a strong possibility that copies of public Content will be retained indefinitely in our systems, including in cached and archived pages of the App, or if other users have copied or saved that information. In addition, due to the nature of internet sharing, copies of your Content, including Content that you have removed or deleted from your Account, may also exist elsewhere on the Internet and be retained indefinitely.
You may correct, amend, add or delete personal information from your Account at any time by logging in and visiting your profile page. As noted above, you may opt out from unwanted e-mail communications from us by following the instructions in the message. However, until your Account is deleted you will continue to receive all system e-mails.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.
You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at [email protected]
The App may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Website Security and Grievance officer
The website stores all data with the Microsoft Azure provided by Microsoft Corporation. The Microsoft Azure has security measures in place to protect the loss, misuse and alteration of the information. These measures are adopted by Microsoft Azure and certain additional measures adopted by us are detailed in the Manual of Data Security Practices and Procedure. You acknowledge that you have reviewed and understood the Manual of Data Security Practices and Procedures and that these are reasonable security practices and procedures are commensurate with the information assets being protected. You also acknowledge that the standards followed by Microsoft Azure are not within the control of the Company and are liable to change from time to time. You agree that it is in your interest to review from time to time the security standards, practices and policies adopted by Microsoft Azure to confirm that there are no changes you are not comfortable with.
Microsoft Azure can be contacted at the following address:
One Microsoft Way
Redmond, Washington 98052 USA
iBahn reserves the right to partner with any other service provider for storing data without advance communication or intimation.
In accordance with the Information and Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the name and contact details of the Grievance Officer is as under:
Address: T1, Okhla Phase II, Industrial Area, New Delhi 110020
Phone: (+91) 9560046103
Email: [email protected]
Timings: 10 AM to 5 PM (Monday to Friday)
If you come across any abuse or violation of these Terms, please report to [email protected]