About Us

FAQs


Have a question about your Svarochi Smart LED Lights? We've put together the most common questions to give you the quickest answers. Still don't see your answer below? Send us a mail on [email protected]

About Svarochi Smart LED Lights

  • Know more about the people behind Svarochi here
  • Our manufacturing facilities are located in India. Currently in Nagpur and Greater NOIDA
  • Bulbs , Downlights , Spotlights, Striplights
  • Bright and Dim -Switch ON and OFF and adjust intensity (dimming) in fixed colours only.
  • Warm and Cool- Switch ON and OFF, adjust intensity (dimming), set the light colour from warm yellow to cool white to match the décor.
  • Color and Daylight Plus – Switch ON and OFF, adjust intensity (dimming), tune the light colour seamlessly from warm yellow to cool and choose from 16 million colours or library of preset static and dynamic effects.
  • We are the 1st Indian company to locally innovate , design and develop App operated Bluetooth Mesh bulbs. Svarochi proposition is created around Indian use cases and takes into consideration local electrical conditions. All our products and App are designed developed and manufactured in India. We also maintain a secure cloud database locally.

Setting up & Using Svarochi Smart LED Lights

  • Just use normal wiring or lamp holder to install our light
  • 1. Download App from Google Play and iOS App Store
  • 2. Click on Create New Account.
  • 3. Key in email ID /Phone Number
  • 4. Key in a Secret Code (PIN)
  • 5. Key in a Password
  • 6. Click OK
  • 7. You will get a OTP on phone/e mail
  • 8. Key in OTP
  • 9. Your account is created
  • A project is a physical site. With one user ID , Svarochi App allows you to manage multiple sites like office , home , etc. or multiple floors in a Home
  • A room is the physical entity where you have installed Svarochi Lights
  • Click on Add room
  • 1. Click on Group Tabs
  • 2. A list of lights will appear
  • 3. Click on the Square Box to include in the group
  • 4. Click Ok to Save the group
  • When you put two different type categories of lights in the same group , you will get only the common features across the categories
  • Click on Scenes Tab
  • Light List will appear
  • Select the light you want to be part of scene by clicking on the square box
  • Click on “Set” → it will take you to the lights controller page.
    • Select the preferred light settings
    • Click on Back Arrow . This will take you back to the Scenes Page
  • Repeat Step “e” , for all lights you want to be part of the scene
  • Please NOTE
    • Prestored or Dynamic Effects cannot be part of scene
    • You can simultaneously switch on multiple scene if you have different set of lights in the scenes
    • If same light is part of many scene , the last command will be effective
  • Click on the Main Menu (3 dots on top right hand corner) and click Save Database
  • All other users should create account by downloading App and Creating new account
  • Owner of the account(in whose user ID the main network has been created), should click on the Main Menu and click Invite Users
  • Key in the mail ID/Phone number of the person who you want to invite
  • Click on Guest Profile , and select rooms. Click on“”
  • When you make any changes to your network , please remember to re-invite other users
  • You can give access to multiple users . If many users are simultaneously using the App to control the same set of lights, it will respond to the last command received
  • When you save data on cloud , you can restore it on another device if your phone has got misplaced
  • Currently Svarochi App is used in conjunction with Svarochi branded product.
  • You can create 15 rooms
  • As in all Smart devices , some features are available for only select categories and devices
  • Admin can gain complete access of a room. If he makes any changes , the owner will not be able to see any change. This profile is to be used for professional application only.
  • Guest profile can use the lights, (switch ON, OFF, DIM, change colour)
  • Guest cannot add/delete projects, rooms, groups, scenes
  • Owner of the account(in whose user ID the main network has been created), should click on the Main Menu and click Invite Users
  • Key in the mail ID/Phone number of the person who you want to invite
  • Click on Admin Profile , and select rooms. Click on “✔”
  • Only recommended for Professional Applications
  • Owner of the account(in whose user ID the main network has been created), should click on the Main Menu and click Invite Users
  • Key in the mail ID/Phone number of the person who you want to invite
  • Click on Guest Profile , and select rooms. Click on “✔”
  • Log-in to Alexa App and configure the Echo device
    • Select Svarochi skill from skills set.
    • Enable Svarochi Skill.
  • Power ON Svarochi smart LED lights and set network.
  • Open Svarochi App
  • Go to Main Menu (3 dots on upper right corner ) and click on Enable Alexa
  • Go to Room Page or Light Page. The Alexa icon will be visible now
  • Click on Alexa icon . It will first take you to Amazon Page. If you are not logged in to Amazon, it will ask you to log in .
    • Key in your Alexa App login credentials.
  • A pop up Select Region will appear. Select India
  • Click on Alexa icon now in Lights page
  • To control the lights through Alexa assistant, please follow the below voice commands
  • You can log in as an existing user
  • If you have saved your database in cloud, you can restore the network by clicking on Restore databases
  • Yes , you can. But not recommended
  • If same ID is used in more than one devices, database may get corrupt . It can lead to
    • Missing icons
    • Unresponsive lights
    • Extra unresponsive icons
  • Click on Main menu
  • Click on Forgot Password/Secret Code
  • You need to be connected to Internet when
    • Creating account
    • Creating Project
    • Saving/Restoring Database
    • Inviting Users
  • Yes they are. All our products comply to BIS and are CRS registeres
  • Currently Svarochi Smart Products are for Indoor use
  • Network – A set of Svarochi Smart lights make  a network. One light cannot be part of different networks. But one light can be accessed by multiple account owner
  • Account – When you register you create an account with Svarochi.
  • Owner of the network – Create network, pairs , makes groups, invite others to join network
  • Admin-Owner can invite another user and assign Admin Rights. As an admin, he can create his on groups and scenes. He can  create a personal network ,add rooms or lights . However the added rooms will not be visible to Owner.
  • Guest-Owner can invite another user and assign Guest Right. As a Guest user , he can  operate the lights, chang colour settings, but cannot  add /delete rooms , groups, scenes
  • Bluetooth® technology, the global standard for simple, secure wireless connectivity, now supports mesh networking. The new mesh capability enables many-to-many (m:m) device communications and is optimized for creating large-scale device networks. It is ideally suited where tens, hundreds, or thousands of devices need to reliably and securely communicate with one another.What is the distance/range from where I can control my Svarochi Smart lights?
  • 10m for free air for Smart Bulbs . 15-18 m on free air for other products
  • Svarochi Smart Lights uses a different dimming platform from current wired automation system and is generally not compatible, For specific project configurations please write to us at [email protected]
  • They are not compatible with wired sensors

Minimum operating system versions needed are :
       1. Android os version 5.0(API level Lollipop) onwards
       2. iOS OS version 10.0 onwards
       3. Bluetooth stack 4.0 onwards

Device List for Android: –

Sr. no Phone Model No OS version
1 Moto G4 7.1.1
2 Moto G5 8.1.0
3 Moto G5 7
4 Micromax Q4310 7
5 Vivo
6 Oppo F1s A1601 5.1
7 HTC 5.1
8 Gionee A1 7
9 Mi Max 7
10 Samsung S8 8.0.0
11 Samsung J7 7
12 Google Pixel2
13 Google Pixel 2 XL 9
14 Nokia3 TA-1032 8.0.0
15 One Plus 6T 9
16 Samsung Galaxy A10 9
17 Vivo 1812 8.1.0
18 Oppo A3s 8.1.0
19 Redmi 6 pro 8.1.0
20 ASUS Zenfone Max Pro M1 8.1.0
21 Oppo A83 7.1.1
 

Device List for iOS: –

Sr. no Model No. OS Version
1 iphone 5s 11.1.4
2 iphone 6 12.2
3 iphone 6 12.1.4
4 iphone 7 12.1.3
5 iphone 8 12.2
6 iphone X 12.2
7 iphone XS 12.1.2
8 iphone 6s+ 12.1.1
9 iphone 7+ 12.1.2

Troubleshooting

  • Please check your internet and cellular data connectivity
  • Please check your cellular data connectivity
  • This is the booting cycle of a Smart Light. As in any smart devices , there is a boot process. The colour change will depend on category of light. For example, Color and Daylight Plus , the light will change colour Red Green Blue Cool White Warm White
  • An unpaired light will blink multiple times . This is the booting cycle of a Smart Light. As in any smart devices , there is a boot process. The colour change will depend on category of light. For example, Color and Daylight Plus , the light will change colour Red Green Blue Cool White Warm White
  • This helps to restore database . When you delete App , the cache memory of phone also gets deleted
  • Click on Forgot Password in the main menu
  • The Bluetooth Mesh scans the nodes and establishes a bridge. It usually takes between 2 to 10 sec. Sometimes delays are because of other radio frequency noises present, Please ensure the lights are powered ON

First Switch OFF the light , wait for 1 minute and switch ON. If it does not show up ,there can be  few other reasons for this

  • You paired the lights , did not save it on database and then while opening the App , clicked on retrieve database. This means a blank database got saved and restored. The bulb even though paired is not recognised. You need to hard reset the bulb
  • You paired the light, did not save it and deleted the App . The cache memory got erased. The bulb even though paired is not recognised. You need to hard reset the bulb
  • You are using the same ID on multiple phones. From one phone , changes made have not been saved
  • If it is not any of the above , please contact us at [email protected] svarochi.com
  • Switch OFF(from electrical switch)wait from 6 sec, Switch ON(from electrical switch)wait from 4 sec
  • Repeat this step 5 times
  • The lights will blink
  • Go to the Groups Page
  • Click on the name of the group
  • Just click the light you want to add in the check box, or un-check the the box
  • Sometimes the light is not broadcasting simultaneously. Just click group tab and light tab , and the page gets refreshed
  • Please check whether the right lights appear in the group
  • Unclick and click again

Product related

  • Please check your internet and cellular data connectivity
  • Please check your cellular data connectivity
  • This is the booting cycle of a Smart Light. As in any smart devices , there is a boot process. The colour change will depend on category of light. For example, Color and Daylight Plus , the light will change colour Red Green Blue Cool White Warm White
  • An unpaired light will blink multiple times . This is the booting cycle of a Smart Light. As in any smart devices , there is a boot process. The colour change will depend on category of light. For example, Color and Daylight Plus , the light will change colour Red Green Blue Cool White Warm White
  • When you switch ON , it will blink twice only .a boot blink and then to the saved setting colour
  • This helps to restore database . When you delete App , the cache memory of phone also gets deleted
  • Click on Forgot Password in the main menu
  • The Bluetooth Mesh scans the nodes and establishes a bridge. It usually takes between 2 to 10 sec. Sometimes delays are because of other radio frequency noises present, Please ensure the lights are powered ON

First Switch OFF the light , wait for 1 minute and switch ON. If it does not show up ,there can be  few other reasons for this

  • You paired the lights , did not save it on database and then while opening the App , clicked on retrieve database. This means a blank database got saved and restored. The bulb even though paired is not recognised. You need to hard reset the bulb
  • You paired the light, did not save it and deleted the App . The cache memory got erased. The bulb even though paired is not recognised. You need to hard reset the bulb
  • You are using the same ID on multiple phones. From one phone , changes made have not been saved
  • If it is not any of the above , please contact us at [email protected] svarochi.com
  • Go to the Groups Page
  • Click on the name of the group
  • Just click the light you want to add in the check box, or un-check the the box
  • Sometimes the light is not broadcasting simultaneously. Just click group tab and light tab , and the page gets refreshed
  • Please check whether the right lights appear in the group
  • Unclick and click again